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Feedbacks
When you use a contact form on your page or post, the information you get from viewers is collected
and sent by e-mail to the author of the page or post. The information collected is also added as a
feedback message to your blog. The feedback you collect from users becomes part of your blog but
not displayed on your website like viewer comments. (Note, although this is referred to as the
Feedbacks page, the messages collected, sent and displayed on the page are not necessarily
feedback comments from your viewers, since custom contact forms can be used for many different
functions, such as polling users on their preferences, or getting personal data such as e-mail
addresses.)
You can use the Feedback page to monitor and manage these messages. As an administrator, you
can view all the feedback messages sent even if you are not the author of the post. You can filter the
list by date, or search on the comment text, author, e-mail address, IP address (which is collected
automatically), or any custom fields you have added to the contact form (since they are collected as
text and appended to any comments). Typically, a contact form will ask for a name, an e-mail
address, and comment. All of these fields are collected and included in the feedback list; however,
you can modify the contact form to ask for anything you want. Any custom fields you add to the form
are collected and appended to the ‘comment’ text.
Use this page for managing the messages. If you decide to delete a particular feedback message,
there are two edit options you can select in the editor: move to spam, or move to the trash bin.
See the Edit Post page below for more information about how to use contact forms and add them to
your page or post.
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